Privacy Policy | GB Tech Aerial – Trusted UK Drone Services

GB Tech Aerial is a trading name of GB Tech Support LTD (Company No. 07753032), registered in England & Wales. Registered address: Porcini Place, 3 Old Farm Close, Egham, Surrey, TW20 8DQ, United Kingdom. Contact: info@gbtechaerial.com • +44 7979 208 399.

What Information We Collect

We collect information necessary to respond to enquiries and deliver our services, including your name, email, phone number, business details, location/project information, and any files or notes you provide. We do not routinely collect special category data.

How We Collect It

• Website contact form (powered by DroneDesk)
• Direct email, phone or messaging
• When you contract us for aerial photography/videography, mapping or inspections

How We Use Your Information

• Responding to enquiries and providing quotations
• Planning and delivering drone operations safely and legally (CAA compliance)
• Project management, invoicing and customer service
• Meeting legal, tax and regulatory obligations

Legal Bases for Processing

• Contract – to provide quotes and deliver agreed services
• Legitimate interests – to operate and improve our business
• Legal obligation – tax and accounting record keeping
• Consent – where required (you can withdraw any time)

Where and How Your Data Is Stored

Enquiry data is stored securely in DroneDesk and within our internal records (e.g., email and accounting). Data is hosted in the UK/EU where possible, with appropriate technical and organisational safeguards.

Sharing Your Data

We share data only when necessary—for example with trusted service providers (hosting, CRM, accounting) or regulators where required by law. We do not sell your personal data.

How Long We Keep Your Data

Enquiry data: up to 12 months. Project/financial records: at least 6 years to comply with UK tax law.

Your GDPR Rights

• Access a copy of your data
• Correct incomplete or inaccurate data
• Request deletion (where applicable)
• Restrict or object to processing
• Data portability

To exercise your rights, email info@gbtechaerial.com. You can complain to the ICO at ico.org.uk if you’re unhappy with how we handle your data.

Cookies & Analytics

We use cookies to ensure the site works properly and to analyse traffic. You can control cookies in your browser. See our Cookie Notice for details and options. The website’s cookie banner links to this policy.

International Transfers

Where data is processed outside the UK/EU, we rely on appropriate safeguards (e.g., adequacy decisions, Standard Contractual Clauses).

Changes to This Policy

We may update this policy from time to time. Updates will be posted here with a new effective date.

Contact

For questions about this Privacy Policy or your data rights, please contact us at:
Email: info@gbtechaerial.com
or use our Contact Form.